SELLERS QUESTIONS

Most frequent questions and answers

Yes! All our prices for premium templates are processed as one-time payment.

You receive the template after you make the purchase. No subscription. No recurring payments.

Are there any extra charges?
No. The price is the same as you see on our webpage. There are no hidden fees.

Yes, of course. The digital assets on EpicPxls can be used for Commercial Purposes

Yep! for sure. All the items you bought while you had your subscription will get unlimited updatesLicense rights. If you want to use them in a multi-user environment, you can purchase the Multi-User License separately

We do not offer refunds if you downloaded items on our website. If you made the purchase but you did not download anything then we can issue a refundo.

In general, we really do care about the security of our website and templates to the highest degree. We regularly have our website and templates scanned by global security companies for malicious software. We also use https protocol for our website. All requests are secured by 128-bit SSL Certificate. You can see the certificate details here: Someka SSL Certificate.

Is it safe for payments?

For maximum security, we do not process the payments on our website. All transactions go through big and trustworthy companies like PayPalPaddleGumroad and your local bank of which you use the credit card. So, yes. It is quite safe!

Are your templates safe to open?

All our templates (including free ones) are clean and being controlled many times during development. HOWEVER, we can only guarantee this for the templates being downloaded from our website someka.net and our Etsy shop. We can not control over the whole web so we STRONGLY recommend to download software only from well-known and trusted websites. This is valid not only for our templates but also for all kinds of software you get on the internet.

You can buy our premium templates with PayPal or Credit Card.

These cards are accepted:

  • Visa (including Visa Electron)
  • Mastercard
  • AMEX
  • Discover
  • Maestro
  • Diner’s Club

Is your website secure for payments?

Please see: How secure is this website?

 

Can I pay with bank transfer, WeChat or Bitcoin?

Unfortunately, we don’t accept these payment methods at the moment.

 

Do you sell your templates anywhere else?

Yes. We also sell our templates on Etsy, one of the biggest marketplaces on the web. Feel free to check our Etsy Shop.

Note: We keep pricing and product features the same across all platforms. So, you don’t need to worry about any differences